Privacy Policy

Last updated: June 10, 2023

1. Introduction

Thailand Plans ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We connect with insurance brokers to help you find the best health and travel insurance plans.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our quote request form
  • Contact us via email or phone
  • Subscribe to our newsletter
  • Interact with our website

This information may include:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Nationality and country of residence
  • Insurance coverage preferences
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To connect you with insurance brokers who can provide quotes and services
  • To process and respond to your quote requests
  • To communicate with you about our services
  • To improve our website and services
  • To send you marketing communications (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Insurance Brokers: We share your information with trusted insurance brokers who can provide you with quotes and insurance services. These brokers are bound by their own privacy policies and data protection obligations.
  • Service Providers: We may share information with third-party service providers who assist us in operating our website and conducting our business.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: If we merge, are acquired, or sell assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your data to another service provider
  • Withdraw Consent: Withdraw consent for processing where consent is the basis for processing

To exercise these rights, please contact us at info@thailand-plans.com.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites, including insurance broker and insurance company websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Thailand Plans

Bangkok, Thailand

Email: info@thailand-plans.com